Our interactive Shortlist reports show how the top products in a given category stack up to one another, so you can find the solutions that are right for your team. Explore the top software solutions based on reviews written by users like you.
CRM software allows businesses to better manage customer interactions, support, and relationships through reliable systems and processes.
Project management software helps project managers and organizations plan, monitor, and control project costs, schedules, and resources.
Help desk software helps organizations manage internal and/or external ticketing by tracking and resolving support requests and incidents.
Explore the top software solutions based on reviews written by users like you.
User Ratings
The user ratings component considers the “overall” user rating (1-5 stars) from reviews in the last 12 months.
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Web Search Interest
The web search interest component considers average monthly search volume for a standardized set of keywords for each product, as well as the position of the vendor’s domain on the search engine results page (SERP) for each keyword.
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Overall Score
These two scores are weighted and combined into an overall score, which dictates the rank order of products in the Capterra Shortlist report.
